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Important Benefits Contacts

Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the Comfort Systems USA National Benefits Center to speak with a benefits specialist.

Benefit / Provider
Phone
Web
App
National Benefits Department
Comfort Systems USA
Medical
Quantum Health

Available M–Fr,  8:30 AM–10 PM ET

Virtual Medicine
MDLive
Prescription (All Plans)
CVS Caremark

Policy #: 2317

Prescription (Gold Plan)
PrudentRx

Available M-F, 8 AM-8 PM ET

Health Savings Account (HSA)
Optum
Flexible Spending Accounts (FSAs)
Optum
Virtual Physical Therapy
Hinge Health
Diabetes & Hypertension
Teladoc
Weight Loss
Wondr Health
Dental
MetLife

Policy #: 301404

Vision
VSP

Policy #: 12267933

Employee Assistance Program (EAP)
ComPsych

Web ID: CSUSA

Suicide & Crisis Line
988 Suicide & Crisis Lifeline

Free, confidential, and available 24/7.

Call, text, or chat online in English or Spanish. Video phone services available for deaf and hard of hearing.

Crisis Text Line
Crisis Text Line

Free, confidential, and available 24/7

Text, chat online, or message on WhatsApp in English or Spanish.

Text: HOME or HOLA to 741741

Veterans Crisis Line
Veterans Crisis Line

Free, confidential, and available 24/7 Call, text, or chat online

Dial: 988 then Press 1

Text: 838255

Vet Center Call Center
Vet Center Call Center

Free, confidential, and available 24/7

(877-WAR-VETS)

Disability
Lincoln Financial

Policy #: 461388

Life Insurance
Lincoln Financial

Policy #: 461388

Accident Death & Dismemberment (AD&D)
Lincoln Financial

Policy #: 461388

Accident Insurance
Voya Financial

Customer Service:
‍1 877 236 7564

Claims:
1 888 238 4840

Critical Illness
Voya Financial

Customer Service:
‍1 877 236 7564

Claims:
1 888 238 4840

Hospital Indemnity Insurance
Voya Financial

Customer Service:
‍1 877 236 7564

Claims:
1 888 238 4840

Retirement 401(k) Plan
Empower
Pet Insurance
MetLife
Identity Theft
Allstate Identity Protection
Financial Wellness
Lincoln WellnessPATH
Beneficiary Assistance Program
Lincoln LifeKeys

Web ID: LifeKeys

Medicare Assistance
SmartConnect

Available M–F, 7:30 a.m.–5 p.m.

Financial and Legal Services
ComPsych

Web ID: CSUSA

Have Questions?

Get quick and easy access to all your benefit vendors. For general benefit questions, such as eligibility or enrollment, call the Comfort Systems USA National Benefits Center to speak with a benefits specialist.

Comfort Systems USA National Benefits
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